{"id":856,"date":"2022-05-02T08:45:46","date_gmt":"2022-05-02T08:45:46","guid":{"rendered":"https:\/\/authentifier.com\/?page_id=856"},"modified":"2024-05-07T13:21:06","modified_gmt":"2024-05-07T13:21:06","slug":"disputas-relativas-a-conformidade-e-autenticidade-das-compras","status":"publish","type":"page","link":"https:\/\/authentifier.com\/pt\/disputas-relativas-a-conformidade-e-autenticidade-das-compras\/","title":{"rendered":"Evite disputas"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"856\" class=\"elementor elementor-856\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dac1f97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dac1f97\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:2826,&quot;url&quot;:&quot;https:\\\/\\\/authentifier.com\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/Banniere-1.jpg&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b1b981\" data-id=\"7b1b981\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f14a46a elementor-widget elementor-widget-heading\" data-id=\"f14a46a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Evite disputas<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c3fb02 elementor-widget elementor-widget-text-editor\" data-id=\"9c3fb02\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quais s\u00e3o os seus direitos em caso de compra n\u00e3o conforme ou fraude?<br \/>Authentifier.com lhe d\u00e1 as chaves para uma compra bem-sucedida!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-339868f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"339868f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-526b1ea\" data-id=\"526b1ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11835ee hfe-nav-menu__breakpoint-none hfe-nav-menu__align-left hfe-submenu-icon-arrow hfe-submenu-animation-none hfe-link-redirect-child elementor-widget elementor-widget-navigation-menu\" data-id=\"11835ee\" data-element_type=\"widget\" data-settings=\"{&quot;padding_horizontal_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:23,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_row_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_row_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_row_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dropdown_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;width_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;220&quot;,&quot;sizes&quot;:[]},&quot;width_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;width_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"hfe-nav-menu hfe-layout-horizontal hfe-nav-menu-layout horizontal hfe-pointer__underline hfe-animation__fade\" data-layout=\"horizontal\">\n\t\t\t\t<div role=\"button\" class=\"hfe-nav-menu__toggle elementor-clickable\" tabindex=\"0\" aria-label=\"Alternar menu\">\n\t\t\t\t\t<span class=\"screen-reader-text\">Menu<\/span>\n\t\t\t\t\t<div class=\"hfe-nav-menu-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<nav class=\"hfe-nav-menu__layout-horizontal hfe-nav-menu__submenu-arrow\" data-toggle-icon=\"\" data-close-icon=\"\" data-full-width=\"\">\n\t\t\t\t\t<ul id=\"menu-1-11835ee\" class=\"hfe-nav-menu\"><li id=\"menu-item-859\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#Conformite\" class = \"hfe-menu-item\">Conformidade e autenticidade das compras<\/a><\/li>\n<li id=\"menu-item-860\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#transport\" class = \"hfe-menu-item\">Transporte \/ Entrega<\/a><\/li>\n<li id=\"menu-item-861\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#delai\" class = \"hfe-menu-item\">Prazo e retirada<\/a><\/li>\n<li id=\"menu-item-862\" class=\"menu-item menu-item-type-custom menu-item-object-custom parent hfe-creative-menu\"><a href=\"#remboursement\" class = \"hfe-menu-item\">Reembolso<\/a><\/li>\n<\/ul> \n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45c2e48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45c2e48\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dea9d24\" data-id=\"dea9d24\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df14430 elementor-widget elementor-widget-menu-anchor\" data-id=\"df14430\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Conformite\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f358b6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2f358b6\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conformidade e autenticidade das compras<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b88f91 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"7b88f91\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1291\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1291\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O que \u00e9 uma compra n\u00e3o conforme?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1291\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1291\"><p>Diz-se que um item n\u00e3o est\u00e1 conforme quando n\u00e3o corresponde \u00e0 descri\u00e7\u00e3o dada e \u00e0s qualidades descritas pelo vendedor, ou quando n\u00e3o apresenta as qualidades que um comprador pode legitimamente esperar de tal produto (artigo L.211-5 do C\u00f3digo do Consumidor).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1292\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1292\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como saber se \u00e9 um item de luxo ou uma falsifica\u00e7\u00e3o? Verdadeiro ou falso?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1292\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1292\"><p>A pergunta \u00e9 simples, a resposta \u00e9 bastante complexa, voc\u00ea ler\u00e1 tudo e seu oposto.<br \/>Desde a d\u00e9cada de 1920, centenas de milhares de itens de marca foram colocados no mercado. Como resultado, algumas marcas de luxo t\u00eam um departamento de patrim\u00f4nio que trabalha para reconstituir todas as suas cole\u00e7\u00f5es. O trabalho \u00e9 colossal!<br \/>Portanto, recomendamos que voc\u00ea busque ajuda, de prefer\u00eancia de algu\u00e9m que n\u00e3o esteja interessado em vender seu item, para ter a opini\u00e3o mais objetiva poss\u00edvel, e voc\u00ea sempre pode tentar uma segunda opini\u00e3o.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1293\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1293\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Posso revender uma falsifica\u00e7\u00e3o?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1293\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1293\"><p>N\u00e3o, \u00e9 altamente desaconselh\u00e1vel fazer isso. As penalidades podem ser muito severas!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1294\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1294\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como provar que o item recebido n\u00e3o \u00e9 aut\u00eantico?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1294\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1294\"><p>Existem v\u00e1rios meios dispon\u00edveis para voc\u00ea:<br \/>\u2013 O site authentifier.com pode fornecer certificados de n\u00e3o conformidade ap\u00f3s uma avalia\u00e7\u00e3o especializada de um produto.<br \/>\u2013 Voc\u00ea pode entrar em contato com a empresa que utiliza a marca do produto que foi falsificado. Isso pode ser de grande ajuda e orient\u00e1-lo sobre o procedimento a seguir.<br \/>\u2013 Algumas marcas oferecem acesso direto em seu site a uma se\u00e7\u00e3o dedicada a falsifica\u00e7\u00f5es, permitindo que produtos sejam autenticados e fraudes sejam denunciadas.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1295\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1295\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Se minha compra for falsificada, quais s\u00e3o os riscos? Meu item pode ser apreendido? Posso perder meu dinheiro?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1295\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1295\"><p>Voc\u00ea est\u00e1 de posse de um item falsificado, o que \u00e9 ilegal. Dependendo das condi\u00e7\u00f5es em que voc\u00ea se tornou o propriet\u00e1rio, as consequ\u00eancias podem ser s\u00e9rias.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1296\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1296\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Posso registrar uma reclama\u00e7\u00e3o se comprei um produto falsificado sem saber?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1296\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1296\"><p>Sim, claro, mas para que ela seja aceita e n\u00e3o descartada, voc\u00ea deve seguir as recomenda\u00e7\u00f5es abaixo.<\/p><p>Al\u00e9m disso, n\u00e3o hesite em solicitar mais informa\u00e7\u00f5es ao vendedor por e-mail (marcando a op\u00e7\u00e3o de confirmar o recebimento do e-mail enviado) com perguntas como:<\/p><ul><li>Ele tem uma nota fiscal do item?<\/li><li>Onde ele comprou o item?<\/li><li>Pe\u00e7a para ele lhe fornecer fotos do objeto de diferentes \u00e2ngulos.\u00a0<\/li><li>Por favor, especifique neste e-mail que em nenhuma circunst\u00e2ncia voc\u00ea deseja comprar um item falsificado.<\/li><\/ul><p><b><br \/>EXEMPLO :<\/b><\/p><p>Prezada Senhora, Prezado Senhor,<\/p><p><em>Estou pensando em comprar seu item X (descri\u00e7\u00e3o, refer\u00eancia do an\u00fancio, etc.). A autenticidade deste artigo \u00e9, para mim, sua qualidade essencial. No caso de uma compra da minha parte, se posteriormente me fosse revelado que esta qualidade estava faltando, eu me consideraria v\u00edtima de um erro de subst\u00e2ncia nos termos do artigo 1110 do C\u00f3digo Civil.<\/em><\/p><p><em>Atenciosamente<\/em><\/p><p>Nem \u00e9 preciso dizer que somente o Minist\u00e9rio P\u00fablico na Fran\u00e7a est\u00e1 autorizado a rejeitar sua queixa sem tomar nenhuma outra medida.<\/p><p>Dependendo do seu ferimento, recomendamos que voc\u00ea entre em contato com um advogado em sua resid\u00eancia que seja mais qualificado para aconselh\u00e1-lo sobre esse assunto. Se necess\u00e1rio, forneceremos os dados de contato do presidente da Ordem dos Advogados, com quem voc\u00ea poder\u00e1 obter a lista ou os hor\u00e1rios de consulta gratuita organizados.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8231903 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8231903\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-08c748c\" data-id=\"08c748c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7c4bf1 elementor-widget elementor-widget-menu-anchor\" data-id=\"c7c4bf1\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"transport\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea6624c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ea6624c\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Transporte \/ Entrega<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49b9fb5 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"49b9fb5\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-7731\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7731\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que recurso tenho se descobrir que recebi um item que n\u00e3o corresponde ao pedido feito ou est\u00e1 com defeito?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7731\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7731\"><p><b>\u2013 Recurso contra o entregador<\/b><\/p><p>Se o produto estiver com defeito na entrega e voc\u00ea ainda concordar em aceit\u00e1-lo, \u00e9 fundamental mencionar os defeitos no recibo de entrega. Ser\u00e1 necess\u00e1rio indicar precisamente qual \u00e9 o dano e o que est\u00e1 faltando. <br \/>Caso n\u00e3o tenha conseguido faz\u00ea-lo, voc\u00ea dever\u00e1 enviar uma carta com aviso de recebimento no prazo de tr\u00eas dias para a transportadora.<\/p><p><b>\u2013 Recurso contra o vendedor profissional<\/b><\/p><p>Se nenhuma das etapas mencionadas acima tiver sido seguida, voc\u00ea n\u00e3o poder\u00e1 mais exercer nenhum recurso contra o entregador, mas sempre poder\u00e1 solicitar uma troca ao vendedor. De fato, a garantia legal de conformidade permite exigir a substitui\u00e7\u00e3o do produto ou seu reparo (artigo L.211-9 do C\u00f3digo do Consumidor).<br \/>Da mesma forma, se ap\u00f3s a abertura da embalagem voc\u00ea verificar que os itens encomendados n\u00e3o est\u00e3o em conformidade ou apresentam defeito, voc\u00ea poder\u00e1 exigir a substitui\u00e7\u00e3o dos mesmos com base na garantia legal de conformidade. Os custos de repara\u00e7\u00e3o e troca s\u00e3o da responsabilidade do vendedor (artigo L.211-11 do C\u00f3digo do Consumidor).<br \/>A garantia legal de conformidade pode ser invocada durante dois anos a partir da entrega da mercadoria. Mas \u00e9 do seu interesse agir dentro dos primeiros seis meses, porque o defeito observado ser\u00e1 presumido como existente no dia da entrega. Al\u00e9m disso, caber\u00e1 a voc\u00ea provar.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-7732\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7732\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Meu pacote entregue est\u00e1 vazio: o que devo fazer?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7732\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7732\"><p>Caso voc\u00ea perceba que algumas ou todas as pe\u00e7as do seu pedido n\u00e3o foram entregues, a garantia legal de conformidade permite que voc\u00ea solicite o reenvio.<br \/>De acordo com a lei, todos os custos de reparo e troca s\u00e3o de responsabilidade do profissional (artigo L.211-11 do c\u00f3digo do consumidor). Se o produto que voc\u00ea comprou n\u00e3o estiver dispon\u00edvel, voc\u00ea dever\u00e1 ser notificado e poder\u00e1 receber um reembolso em at\u00e9 30 dias ap\u00f3s o pagamento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-7733\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7733\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Devo sempre escrever reservas no recibo de entrega?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7733\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7733\"><p>N\u00e3o, voc\u00ea s\u00f3 deve fazer reservas na nota de entrega se, ap\u00f3s verificar o estado da embalagem e do seu conte\u00fado, voc\u00ea constatar que o produto em quest\u00e3o est\u00e1 danificado ou incompleto.<br \/>Caso n\u00e3o tenha reservas a fazer no momento da entrega, poder\u00e1 faz\u00ea-lo no prazo de tr\u00eas dias a contar da data de entrega, por carta registada com aviso de rece\u00e7\u00e3o dirigida \u00e0 transportadora.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-7734\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7734\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que precau\u00e7\u00f5es devo tomar ao receber meu pacote?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-7734\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7734\"><p>Ao receber um pedido, voc\u00ea deve sempre verificar as condi\u00e7\u00f5es da embalagem e seu conte\u00fado, mesmo que o entregador se recuse a faz\u00ea-lo.<br \/>Acima de tudo, n\u00e3o se deixe influenciar por um entregador que diz estar com pressa. Declara\u00e7\u00f5es como &quot;sujeito a desembalagem&quot; n\u00e3o t\u00eam valor legal. Caso o pedido apresente alguma anomalia, voc\u00ea pode recusar a entrega ou fazer uma anota\u00e7\u00e3o na nota de entrega que dever\u00e1 assinar. Caso n\u00e3o tenha conseguido faz\u00ea-lo, voc\u00ea dever\u00e1 enviar uma carta com aviso de recebimento \u00e0 empresa de entrega no prazo de tr\u00eas dias ap\u00f3s a entrega.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d36435b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d36435b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ebc9e0\" data-id=\"9ebc9e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da06848 elementor-widget elementor-widget-menu-anchor\" data-id=\"da06848\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"delai\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8effcb8 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8effcb8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prazo e retirada<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9b0b5b elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"c9b0b5b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2111\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Tenho um prazo para contestar minha compra com um vendedor particular?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2111\"><p>No contexto de vendas \u00e0 dist\u00e2ncia entre duas pessoas, as disposi\u00e7\u00f5es do C\u00f3digo do Consumidor n\u00e3o se aplicam. Portanto, voc\u00ea n\u00e3o tem o direito de rescis\u00e3o dentro de 7 dias \u00fateis ap\u00f3s o recebimento do item (artigo L.121-20 do C\u00f3digo do Consumidor).<\/p><p>Em alguns sites de vendas on-line, h\u00e1 vendedores profissionais marcados como tal. A regulamenta\u00e7\u00e3o protetiva do direito do consumidor visa proteger os consumidores contra vendedores profissionais e n\u00e3o os consumidores contra outros consumidores.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2112\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2112\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Tenho um prazo para contestar minha compra com uma loja?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2112\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2112\"><p>Em princ\u00edpio, n\u00e3o.<\/p><p>A lei n\u00e3o prev\u00ea prazo de desist\u00eancia para o consumidor em caso de compra em loja.<\/p><p>N\u00e3o se pode exigir nada do vendedor, pois a escritura de compra e venda \u00e9 dita firme e definitiva, o que n\u00e3o impede, contudo, que algumas lojas ofere\u00e7am um prazo maior aos seus clientes. Voc\u00ea deve perguntar antes de comprar.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2113\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2113\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qual \u00e9 a carta padr\u00e3o a ser enviada para cancelar uma venda?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2113\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2113\"><p>N\u00e3o h\u00e1 uma carta padr\u00e3o, pois voc\u00ea n\u00e3o precisa justificar sua desist\u00eancia no caso de uma compra de um profissional; uma simples solicita\u00e7\u00e3o para cancelar a venda \u00e9 suficiente. No entanto, voc\u00ea pode usar o seguinte modelo:<\/p><p>Senhora, Senhor,<\/p><p>Ap\u00f3s a compra de (especifique o item adquirido) em (especifique a data do pedido), de acordo com a lei, desejo usar meu per\u00edodo de desist\u00eancia de sete dias e cancelar a venda.<br \/>Consequentemente, pe\u00e7o a gentileza de reembolsar meu pedido no valor correspondente a (especifique em euros).<br \/>Na pend\u00eancia de sua resposta, queiram aceitar, Senhora e Senhor, a express\u00e3o da minha considera\u00e7\u00e3o.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2114\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2114\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Compro de um profissional on-line ou em uma loja: tenho direito a um per\u00edodo de reflex\u00e3o?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2114\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2114\"><p>\u00c9 preciso fazer uma distin\u00e7\u00e3o entre venda \u00e0 dist\u00e2ncia e venda na loja. Para vendas \u00e0 dist\u00e2ncia, o C\u00f3digo do Consumidor prev\u00ea um prazo legal de 7 dias \u00fateis.<br \/>Caso o comprador desista, ele n\u00e3o ser\u00e1 obrigado a dar motivos ou pagar multas (sujeito a quaisquer custos de devolu\u00e7\u00e3o). O vendedor certamente pode oferecer um prazo maior aos seus clientes (troca ou reembolso em at\u00e9 30 dias, por exemplo).<br \/>Nas lojas, n\u00e3o h\u00e1 per\u00edodo de desist\u00eancia, a menos que o vendedor concorde em oferecer um aos seus clientes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-2115\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2115\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O vendedor profissional n\u00e3o quer me reembolsar<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2115\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2115\"><p>No caso de vendas on-line, o vendedor profissional \u00e9 legalmente obrigado a reembolsar o comprador se a solicita\u00e7\u00e3o for feita antes do prazo de 7 dias ap\u00f3s o recebimento do pedido expirar.<br \/>Ap\u00f3s esse prazo e para os casos de vendas diretas em lojas, voc\u00ea dever\u00e1 chegar a um acordo amig\u00e1vel com o vendedor. <br \/>Caso contr\u00e1rio, \u00e9 sempre poss\u00edvel recorrer \u00e0 justi\u00e7a. Mas para ganhar uma causa, \u00e9 preciso um bom motivo: demonstrar que o produto vendido n\u00e3o corresponde \u00e0 descri\u00e7\u00e3o prometida pelo vendedor, que houve um &quot;erro de subst\u00e2ncia&quot; (artigo 1110 do C\u00f3digo Civil) ou demonstrar que h\u00e1 um v\u00edcio oculto (artigo 1642 do C\u00f3digo Civil).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b3f2d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b3f2d5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-33c284a\" data-id=\"33c284a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7312a7f elementor-widget elementor-widget-menu-anchor\" data-id=\"7312a7f\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"remboursement\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06a9fad elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"06a9fad\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reembolso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1262c04 elementor-invisible elementor-widget elementor-widget-toggle\" data-id=\"1262c04\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h2 id=\"elementor-tab-title-1921\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1921\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Como posso obter um reembolso?<\/a>\n\t\t\t\t\t<\/h2>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1921\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1921\"><p>Se voc\u00ea usou o PayPal como m\u00e9todo de pagamento, basta abrir uma disputa, conforme descrito na Pol\u00edtica de Prote\u00e7\u00e3o ao Comprador do PayPal, caso acredite ter sido v\u00edtima de uma compra falsificada.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Evite disputas. Quais s\u00e3o os seus direitos em caso de compra fora de conformidade ou fraude? A Authentifier.com oferece as chaves para uma compra bem-sucedida! Menu Conformidade e autenticidade das compras Transporte \/ Entrega Prazo e retirada Reembolso Conformidade e autenticidade das compras O que \u00e9 uma compra fora de conformidade? Um item \u00e9 considerado fora de conformidade quando n\u00e3o [\u2026]<\/p>","protected":false},"author":1,"featured_media":2578,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-856","page","type-page","status-publish","has-post-thumbnail","hentry"],"rankMath":{"parentDomain":"authentifier.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media sites.","pluginReviewed":false,"postSettings":{"linkSuggestions":true,"useFocusKeyword":false},"frontEndScore":false,"postName":"litiges-conformite-et-authenticite-des-achats","permalinkFormat":"https:\/\/authentifier.com\/pt\/%pagename%\/","showLockModifiedDate":true,"assessor":{"focusKeywordLink":"https:\/\/authentifier.com\/wp-admin\/edit.php?focus_keyword=%focus_keyword%&post_type=%post_type%","hasTOCPlugin":true,"primaryTaxonomy":false,"serpData":{"title":"Comprar artigos de luxo em segunda m\u00e3o: Evite disputas | Authentifier.com","description":"Quais s\u00e3o os seus direitos em caso de compras fora de conformidade, fraude ou falsifica\u00e7\u00f5es? 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